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Tomatillo Plant

Terms and Conditions

Note

  • Maximum Number of People is 18.

  • Extra person charges (inclusive of complimentary breakfast and extra floor mattress) is Rs. 2250 + 12% GST per night.

  • Prices are likely to vary on certain special days.

  • Jain Meals are available on request.

  • Pets are allowed only with prior permission. .

  • Outside food is allowed.

  • Driver and Servant charges @ Rs. 1000  per night (includes stay) and @ Rs. 1600 per night (includes stay and food).

Please Note

  • This is a farm stay located in a rural area and not a hotel. Please treat this like a home rather a hotel.

  • Please note that this is farm stay. There are animals, insects and bugs in the area. Though the property is kept very clean but guests must carry mosquito repellent etc. 

  • This is a rural location currently we do not have generator back up .we have placed emergency lights on site. So don’t panic if the lights go out, it is common in this area.

  • Please switch off lights, geysers and air-conditioning if you are leaving your room. Rivertrail  takes a lot time and energy to maintain and it would greatly appreciated if you can help us.

  • This is an area with water scarcity please help converse water by using water efficiently during your stay here.

  • All breakages and damages will be billed, and late check out is chargeable.

  • Guests are free to get their own alcohol, as long as they have a permit. No corkage charged. Non veg food is allowed.

  • All bathrooms are equipped with hot water boilers, please switch on the boiler at least 15 mins prior to your shower & please do not forget to switch off the boiler after your shower.

  • Please don’t create nuisance caused due to loud music.

  • Please strive to preserve the cleanliness of the property. Holi colors are not allowed in the property.

  • The staff will not be available post 11 PM at night for any services.

 

Rules & Additional Information.

  • Full charges apply for children above 7 years of age.

  • 100% advance must be paid in order to reserve your accommodation at least 24 hours prior to your arrival or your booking will be cancelled automatically and there will be no refund on any advance paid.

  • Booking against Cheque payment will only be confirmed after the clearance from the bank.

  • All Bookings should be confirmed by email with the guest list and the residence and office address of the guest. This is mandatory.

  • Check-In time is 12:00 pm and Check-Out time is 11:00 am.

  • Breakfast – 9AM- 10.30 AM

  • Late Check-out at no additional cost (strictly on availability until 11:30 am.)

  • Beyond 11:30 am will be chargeable @ Rs. 1000/- per hour up to 5:00 pm maximum. (Beyond which half day charges will be levied).

  • Photo ID is mandatory on check-in.

  • Pets are allowed only with prior permission..

  • Housekeeping service is complimentary.

  • NO SMOKING in any of the rooms or enclosed areas. Smoking is permitted in all open areas, terraces and balconies only.

  • Please keep all valuables safe and secured. Management is not responsible for any theft.

  • No firecrackers or color inside the villa is allowed or in the complex.

  • Strictly NO Drugs or any illegal substance allowed in or around the villa. Guests will be reported to the local police station and will be asked to vacate the villa immediately without any refunds.

  • Any damage to property intentionally or unintentionally will result in forfeiture of the full security deposit.

  • The final room rate will be as determined by the resort for the period of the stay, at the time of booking.

  • If the guests need early Check-In or late check out, it must be upon written approval of the Reservation Team. Day-use stay and half day room service is not available

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